Effective: Oct, 5th 2023

1. Introduction

Thank you for choosing PetGenius.ai. Your privacy is of utmost importance to us. This Privacy Policy outlines the type of personal information we collect when you use our application and how we use, store, and protect that information.

2. Collection of Information

2.1 When you register and use the PetGenius.ai application, we may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and other relevant details required for account creation, application functionalities, SMS, and email communications.

• Usage Data: We may collect information on how you use the application, like the pages you visit, the time and date of your visit, and other similar information.

• Device Information: Information related to the device you use to access the application, such as the device model, operating system, unique device identifier, and mobile network data.

• Cookies and Tracking: We utilize cookies and other tracking technologies to collect information about your use of our application, preferences, and other session-specific data.

3. Use of Information

3.1 The information we collect helps us:

• Provide, maintain, and improve our application.

• Personalize user experience.

• Send SMS communications, including informational, conversational, and promotional messages.

• Send email communications, which may include newsletters, promotions, updates, and other relevant messages.

• Respond to user queries, comments, or concerns.

• Monitor and analyze application, SMS, and email interaction trends.

4. Sharing of Information

4.1 We value your privacy and do not share your personal information with third parties except in the following situations:

• With your consent.

• For legal, protection, and safety purposes.

• To facilitate our SMS and email communication services, we might use third-party providers. In these cases, the third party is bound by strict data protection standards.

• To third-party websites or services linked from our application, which are governed by their own privacy policies.

5. Security

5.1 We employ various security measures to protect your information, including encryption, firewalls, and secure socket layer technology. However, no online transmission can be fully guaranteed to be secure.

6. Children's Privacy

6.1 The PetGenius.ai application is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will promptly delete it.

7. Your Responsibilities

7.1 You are responsible for the information you choose to share or post on public areas of the application. Please be mindful of your own privacy and the privacy of others when posting personal information.

8. Changes to this Privacy Policy

8.1 We may occasionally update this Privacy Policy. Any changes will be effective upon posting, but we will notify users beforehand through the application or via email.

9. Your Rights

9.1 Depending on your region, you might have various rights related to your personal data, such as accessing, correcting, or deleting your data. For inquiries or requests concerning your information, please contact us at [email protected].

10. Consent

10.1 By using the PetGenius.ai application, you consent to the collection, storage, processing, and use of your personal data as described in this Privacy Policy.

11. Contact Information

For any questions or concerns about this Privacy Policy, please reach out to us at [email protected].